Customer satisfaction is at the top of our priority list, so help us be the best we can be by telling us about your experience at Umdlalo Lodge and Zizi’s Restaurant.
We love hearing what you have to say because your opinion matters, here are some reviews from some of our favourite customers:
5 STAR REVIEW
The management and staff are so friendly..,the place is so beautiful and the food is delicious ❤ ❤
5 STAR REVIEW
Its always a pleasure to eat here. A must try. The decor is beautiful, very formal and fancy. Food is devine always and we love the quietness also staff are very accommodating.
5 STAR REVIEW Everything is and was perfect from the garden to the restaurant. Staff is well trained and professional. Room neat and tidy. Best stay in Natal I ever experienced. The food was top notch. Good security all round.
4 STAR REVIEW We held a private event at Zizi’s Restaurant at Umdlalo Lodge and were very impressed with the experience. Julius, Andre and the rest of the staff went out of their way to accommodate our every request. The event room is tasteful, spacious and well appointed with convenient facilities like a sound system and projector. The large covered verandah with fireplace was the perfect place for our guests to relax and enjoy views of the garden, and the bar was a ideal option for them to purchase additional drinks. I would definite book an event here again!
4 STAR REVIEW
The deluxe rooms are spacious. I found this to be a good choice for business travel. There was a table and chairs in the room as well, and multiple plug points and adaptors. The bonus is the convenience of having an on site restaurant. The bathroom had a spacious shower.
Hi June
Thank you so much for the booking on Friday. My friend and I enjoyed it thoroughly. Your choice from the menu was excellent and our compliments to the chef. Daniel went out of his way to mix us drinks. We had a very relaxing evening.
To our surprise we were sent home with a small bottle of champagne each.
Thank you again and I will visit you again soon
I would like to convey my sincere appreciation to everyone, who was able to take time out of their respective busy schedules and join us yesterday for our first informal meeting discussing the various opportunities surrounding our envisaged event, the Hibiscus Fun Walk/Run. I am appreciative of all the input we received and especially the positive reaction from everyone and the enthusiasm to assist with this community project. I left the wonderful venue of “ZiZi’s” feeling very energized – thank you Andre for a wonderful 5 star service as usual!
We will circulate minutes from the various discussion points raised and we will be inviting other prominent people to join our steering committee for their individual value-add contributions.
You will be notified of the date and time for the next meeting.
Once again, thank you to everyone! – Have a wonderful Heritage Day!
My husband’s brother had the privilege of staying over at your establishment recently. He was extremely happy with the accommodation and facilities and the excellent service he received.
He asked me to recommend you to www.Top-Guesthouses.co.za, which I did this morning.
I hope you do not mind.
Please keep up the good work
Trust you are well
Thank you for the splendid lay out you did for us.
I would like to place on record our sincere gratitude to yourself and staff at ZiZi’s. Everyone of the ladies enjoyed the atmosphere and the food and the service.
Have a God Blessed day
Though it may be late we the SAPS Women’s Network would love to send a special and huge thank you to all your staff and everyone who work so well and hard to ensure that we enjoyed ourselves to the full. I have tried hard to come up with negative comments but none come to mind (that’s how good you guys are!). The food was beyond words. From the start of our enquiring right to the day of the event you have been professional, helpful and accommodating. The decor and set up of the venue was perfect. We wish you all the best and we will most definitely be looking forward to utilising your facility once again. Port Shepstone SAPS: Women’s Network
I have not seen such outstanding service – your team went all the way for us to have the event running in order. You were all so warm and you exceeded our expectations greatly. Thank you very much. I will be sending a gift via mail so please do send us your postal address. Pam Nkomo